FAQs

Slow loading may be due to your Iinternet connection. To check your connection speed, visit https://www.speedtest.net/. A good Internet speed is 25 Mbps or higher.

If your connection is above 25 Mbps and you are still experiencing issues, try clearing your cache or using a different browser. To clear your cache, follow these instructions: https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser.

If you are still experiencing issues, please reach out to us.

Yes, your progress saves after each lesson. When you return and log in, you can pick up where you left off.

Yes, each lesson builds on the previous one, so you’ll need to follow them in order. When you finish one module, the next will unlock.

Yes, codes expire six months after they’re issued.

The quiz may be slow to load due to a user’s internet connection, network speed or bandwidth. To check your connection speed, visit https://www.speedtest.net/. A good Internet speed is at or above 25 Mbps.

If your connection is above 25 Mbps and you are still experiencing issues, try to clear your cache, or try a different browser. To clear your cache, follow these instructions: https://www.pcmag.com/how-to/how-to-clear-your-cache-on-any-browser.

If you are still experiencing issues, please reach out to us.